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SOC 2 readiness for service organisations

Organise Trust Services Criteria controls, collect recurring evidence, and stay prepared for SOC 2 Type I and Type II audits without last-minute scramble.

From audit panic to continuous readiness

SOC 2 reports demonstrate how service organisations protect customer data across security, availability, processing integrity, confidentiality, and privacy criteria.

Constant structures readiness around Trust Services Criteria, links evidence to controls, and tracks remediation so audit periods are confirmation - not discovery. Independent auditors still issue the report.

Type I design. Type II endurance

Type I proves control design at a point in time. Type II proves operating effectiveness over a period. Constant helps you keep recurring evidence flowing so observation windows do not become an archaeological dig.

Built for service organisations

  • SaaS and cloud providers pursuing SOC 2 for enterprise sales
  • Managed service providers demonstrating operational controls to customers
  • Technology vendors responding to vendor security assessments
  • Teams preparing for Type I readiness or ongoing Type II observation periods

Trust Services Criteria

What auditors typically look for in each criterion. Scope only the criteria in your report. Security is common, and the others are optional.

SecurityProtect information and systems against unauthorised access.

Security is the foundation of most SOC 2 reports. Track access control, change management, risk mitigation, and related controls with operating evidence across the observation period.

AvailabilitySystems are available for operation and use as committed.

Availability criteria focus on uptime commitments, monitoring, and incident handling that affect system availability. Evidence often includes monitoring outputs and recovery testing.

Processing integritySystem processing is complete, valid, accurate, and authorised.

Processing integrity matters when customers rely on accurate processing outcomes. Assessments capture controls over data processing quality and exception handling.

ConfidentialityConfidential information is protected as committed.

Confidentiality criteria address how confidential data is identified, protected, and disposed of according to commitments and agreements.

PrivacyPersonal information is collected, used, and disclosed appropriately.

Privacy criteria align to commitments about personal information. Use when privacy is in scope for your system description and customer commitments.

What you get with Constant

Trust Services Criteria mapping

Assess controls aligned to the TSC categories relevant to your SOC 2 scope.

Recurring evidence collection

Track periodic evidence requirements so Type II observation periods stay covered.

Pre-audit review

Assessors help validate control design and operating effectiveness before the auditor arrives.

Auditor-ready exports

Package control status and evidence summaries for smoother audit fieldwork.

Related frameworks and guidance

See how SOC 2 Readiness connects to related compliance and risk workflows in Constant.

ISO 27001 readiness

Understand how an ISMS certification program differs from a SOC 2 attestation.

Constant security

Review the platform security and Australian data-residency information used in procurement.

SOC 2 Readiness FAQs

Does Constant issue SOC 2 reports?

No. SOC 2 reports are issued by independent audit firms. Constant helps you organise controls and evidence to prepare for SOC 2 audits.

Can Constant support both Type I and Type II?

Yes. Use readiness assessments for Type I design review, then maintain recurring evidence and control monitoring for Type II observation periods.

Which Trust Services Criteria are supported?

You can scope assessments to the criteria in your audit scope - commonly Security, and optionally Availability, Processing Integrity, Confidentiality, and Privacy.

Is SOC 2 relevant for Australian companies?

Many Australian SaaS and technology companies pursue SOC 2 to meet enterprise customer and international market expectations, even when headquartered in Australia.

How does SOC 2 differ from ISO 27001?

SOC 2 is an independent attestation report against scoped Trust Services Criteria for a service organisation. ISO 27001 is certification of an information security management system by an accredited certification body. Australian SaaS companies may pursue either or both depending on customer and market requirements.

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All Paid Plans Include

  • Unlimited human assessor reviews

  • Evidence collection

  • AI-assisted pre-reviews

  • Compliance dashboards

  • Australian business-hours support

  • On-demand reporting

  • Control owners and tasks

  • Evidence uploads

  • Maturity and gap tracking

  • Role-based access controls

  • Framework guidance

  • 5×5 Risk Matrix

  • Australian data residency