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SOC 2 readiness for service organisations

Organise Trust Services Criteria controls, collect recurring evidence, and stay prepared for SOC 2 Type I and Type II audits without last-minute scramble.

From audit panic to continuous readiness

SOC 2 reports demonstrate how service organisations protect customer data across security, availability, processing integrity, confidentiality, and privacy criteria.

Constant structures readiness around Trust Services Criteria, links evidence to controls, and tracks remediation so audit periods are confirmation - not discovery. Independent auditors still issue the report.

Type I design. Type II endurance

Type I proves control design at a point in time. Type II proves operating effectiveness over a period. Constant helps you keep recurring evidence flowing so observation windows do not become an archaeological dig.

Built for service organisations

  • SaaS and cloud providers pursuing SOC 2 for enterprise sales
  • Managed service providers demonstrating operational controls to customers
  • Technology vendors responding to vendor security assessments
  • Teams preparing for Type I readiness or ongoing Type II observation periods

Trust Services Criteria

Expand each criterion for what auditors typically look for. Scope only the criteria in your report - Security is common; others are optional.

Security is the foundation of most SOC 2 reports. Track access control, change management, risk mitigation, and related controls with operating evidence across the observation period.

Availability criteria focus on uptime commitments, monitoring, and incident handling that affect system availability. Evidence often includes monitoring outputs and recovery testing.

Processing integrity matters when customers rely on accurate processing outcomes. Assessments capture controls over data processing quality and exception handling.

Confidentiality criteria address how confidential data is identified, protected, and disposed of according to commitments and agreements.

Privacy criteria align to commitments about personal information. Use when privacy is in scope for your system description and customer commitments.

What you get with Constant

Trust Services Criteria mapping

Assess controls aligned to the TSC categories relevant to your SOC 2 scope.

Recurring evidence collection

Track periodic evidence requirements so Type II observation periods stay covered.

Pre-audit review

Assessors help validate control design and operating effectiveness before the auditor arrives.

Auditor-ready exports

Package control status and evidence summaries for smoother audit fieldwork.

SOC 2 Readiness FAQs

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All Paid Plans Include

  • Certified assessors

  • Automated evidence collection

  • Unlimited assessor reviews

  • AI-powered pre-reviews

  • Real-time compliance dashboards

  • Priority support

  • Advanced reporting & exports

  • Single sign-on (SSO)

  • Audit-ready documentation

  • Role-based access controls

  • API & integrations

  • Australian data residency